Privacy Policy
At Treatou, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website treatou.com or make purchases of vouchers on our site.
Effective date: August 22, 2025
This Privacy Policy explains how UAB “Treatou” (hereinafter – “Treatou”, “we”, “our”) collects, uses, stores, and shares your personal data when you use our website and services, including digital gift card purchases.
1. Data Controller
UAB “Treatou”
Company code: 307106475
A. Smetonos g. 4-3, Vilnius, Lietuva
+37061470581
Email: hello@treatou.com
2. Data We Process
We may process the following personal data:
- First and last name (of purchaser and, if applicable, recipient);
- Email address (for order and delivery purposes);
- Phone number (for communication);
- Payment data (processed via Shopify or certified payment providers);
- IP address and browser information;
- Login data via Facebook or Gmail (if using account integrations).
3. Legal Basis
Data processing is based on:
- Contract performance – fulfilling orders and delivering gift cards;
- Legal obligation – accounting and tax reporting;
- Consent – for marketing purposes or sharing data with third parties;
- Legitimate interest – service quality, website security, and functionality.
4. Purposes of Data Use
- Order administration and processing;
- Customer support and communication;
- Improvement of website and services;
- Marketing, if consent is provided.
5. Retention Period
We retain your data as long as necessary to provide our services or comply with legal obligations. For example, accounting data is kept for up to 10 years according to Lithuanian law.
6. Data Sharing
Your data may be shared with:
- Partners for gift card redemption;
- Payment processing systems (Shopify Payments or other certified providers);
- IT service providers for analytics or website maintenance;
- Government authorities when required by law.
7. Your Rights
You have the right to:
- Access information about the data we process;
- Request correction, deletion, or restriction of your data;
- Object to the use of your data for marketing;
- Receive a copy of your data.
Requests can be sent to: hello@treatou.com
8. Cookies
Our website uses cookies to improve user experience, analyze traffic, and provide marketing services.
Types of cookies used:
- Necessary cookies – essential for website functionality, order processing, and security;
- Analytical cookies – for tracking visitor behavior (e.g., Google Analytics);
- Marketing cookies – for personalized advertising (e.g., Facebook Pixel).
You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.
9. Security Measures and Shopify Adaptation
We take appropriate technical and organizational measures to protect your data:
- SSL encryption – secure connection between your browser and our website;
- Payment security – card data is not stored on our systems, processed only by certified payment providers;
- Access control – only authorized administrative users can access data; two-factor authentication is recommended;
- Audit capabilities – Shopify provides basic activity logs; additional audits can be implemented if needed;
- Cookies – used for website functionality, analytics, and marketing (controlled via browser settings).
10. Policy Updates
This Privacy Policy may be updated periodically. The latest version is always posted on the website.
If you want, I can also prepare a short user-friendly version for a pop-up or consent banner on the Shopify site, so visitors immediately see what data is collected and how it is used.
Do you want me to prepare that version too?
